Services We offer Support Services to all authorized users at our current consultancy rates. Designated Support Contacts (DSCs) are eligible to receive Standard Support.

Introduction to Confirmit Confirmit. Unsubscribe from Confirmit? Confirmit Text and Social Analytics Explainer - Duration: 1:40. Confirmit, Oslo, Norway. 1,981 likes 4 talking about this 69 were here. Confirmit is the world’s leading SaaS vendor for multichannel Voice of the.

This covers general functionality assistance with any of Confirmit's standard solutions, such as help with producing surveys and reports. Mbox Mail Rapidshare Downloads. This includes survey layout, respondent handling, skip logic and code masks, template preparation, validations and error code interpretations. Assistance beyond that included in Standard Support is considered an “Additional Service” and is subject to our prevailing rates.

Additional Services may include Jscript/HTML/SQL assistance, checking and editing of respondent lists, programming of surveys or reports, quality assurance of programming, and support of customer solutions developed by Confirmit. Contact for more details on our Standard Support or Additional Support offerings. Office hours Europe: 8am – 5pm Central European Time (CET), from Monday to Friday, with the exclusion of New Year’s Day; Good Friday; Easter Monday; Christmas Day; and Boxing Day.

USA: 9am – 8pm Eastern Standard Time (EST), from Monday to Friday, with the exclusion of New Year’s Day; Martin Luther King, Jr. Day; Presidents’ Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving day; Friday following Thanksgiving day; and Christmas Day. Australia: 9 am – 5pm Australian Eastern Standard Time (AEST), from Monday to Friday, with the exclusion of New Year’s Day; Australia Day; Good Friday; Easter Monday; Anzac Day; Queen’s Birthday; Labour Day; Christmas Day; and Boxing Day.

Best Practices in Dashboard Design Voice of the Customer dashboards are an excellent tool for sharing customer feedback and driving organizational improvements. Effectively designed dashboards help everyone in your organization understand and navigate CX data. Unfortunately, it can be challenging to decide what to include, what not to include, and how to organize it all effectively. In this webinar, Phil Durand, Confirmit’s Director of Customer Experience Management, shared best practices in dashboard design and showed you tangible examples of highly effective dashboards. What Our Clients Are Saying “Our award-winning research has been built on the philosophy of getting our clients closer to their customers. We started using Confirmit back in 1999 and their technology has been a core part of our success, in terms of being able to offer robust, scalable and customizable research solutions for clients. 17 years after our relationship began, the world of insight has changed dramatically, but our partnership with Confirmit means we are perfectly placed to continue to deliver fast, business-critical insights to our clients.